User Terms

Elloro Terms and Conditions of Use.

These Terms and Conditions of Use (these “Terms“) govern your use of Elloro’s services for providing audio and other content, including all Elloro websites and software applications (collectively, the “Elloro Service“) and any audio or other content that is made available through the Elloro Service (the “Content“).  Use of the Elloro Service may be subject to additional terms and conditions presented by Elloro, which are hereby incorporated by this reference into these Terms.

These Terms are between “You” and “Elloro” which is a trading name of Elloro Limited of 2 The Lychgate, LE10 2ER, UK (“We, “Us”).

By registering for, or otherwise using, the Elloro Service, you agree to these Terms. If you do not agree to these Terms, then you must not use the Elloro Service or access any Content.

Your agreement to abide by these terms includes your acceptance of the current Elloro Privacy Policy notified to you at the time of your registration.  Further, you agree that we may use your email address to contact you in relation to the provision of the Elloro Services or to notify you of any Content, offers or promotions from Elloro.

To use the Elloro Service and to access any Content, you must be 16 years of age (or the equivalent minimum age in your home country if it is greater than 16 years) or older. If you do not meet this minimum age requirement then you must not use the Elloro Service or access any Content and Elloro will be unable to register you as a user.

We use reasonable care and skill to keep the Elloro Service operational. However, the availability of the Elloro Service may change from time to time and subject to applicable laws, without liability to you; for example: The Elloro Services may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements; and we may modify, suspend, or stop (permanently or temporarily) providing all of part of the Elloro Service (including particular functions, features, subscription plans and promotional offerings); and we have no obligation to provide any specific content through the Elloro Service, and Elloro or the applicable owners may remove particular Content without notice.

We have no liability to you, nor any obligation to provide a refund to you, in connection with internet or other service outages or failures that are caused by the actions of government authorities, other third parties or events beyond our control.

You will need to create an Elloro account to use all or part of the Elloro Service. Your username and password are for your personal use only and should be kept confidential. You agree that you are responsible for all use (including any unauthorized use) of your username and password. You agree to notify our Customer Service team immediately if your username or password is lost or stolen, or if you believe there has been unauthorized access to your account. Elloro may reclaim, or require you to change, your username for any reason.

Subject to your compliance with these Terms (including any other applicable terms and conditions), we grant to you limited, non-exclusive, revocable permission to make personal, non-commercial use of the Elloro Service and the Content; this permission shall remain in effect unless and until terminated by you or by Elloro. You agree that you will not redistribute or transfer the Elloro Service or the Content.  You agree not to use the Elloro Service, the Content, or any part thereof in any manner not expressly permitted by these Terms.

The Elloro software applications and the Content are licensed, not sold or transferred to you, and Elloro and its licensors retain ownership of all copies of the Elloro software applications and Content even after installation on your devices.

The Elloro Service and the Content are the property of Elloro or Elloro’s licensors. All Elloro trademarks, service marks, trade names, logos, domain names, and any other features of the Elloro brand (“Elloro Brand Features”) are the sole property of Elloro or its licensors. These Terms do not grant you any rights to use any Elloro Brand Features whether for commercial or non-commercial use.

You may cancel your use of Elloro Services at any time by removing any Elloro software from your devices and discontinuing your use of the Elloro Services and Content.  Elloro may cancel your permission to use the Elloro Sevices and the Content subject to a notice period of three months and in such a case Elloro shall have no liability to you, nor any obligation to provide any refund to you.

You may purchase Elloro Tokens directly from Elloro or via Elloro software applications.  Tax rates shall be calculated based on the information you provide and the applicable rate at the time of your purchase.

If you provide ideas, suggestions, or other feedback in connection with your use of the Elloro Service or any Content (“Feedback“), such Feedback is not confidential and may be used or exploited by Elloro without restriction and without payment to you.

Within the Elloro Service, the Content that you access, including its selection and placement, may be influenced by commercial considerations, including Elloro’s agreements with third parties. Some Content licensed by, provided to, created by, or otherwise made available by Elloro may incorporate advertising, and Elloro is not responsible for any such advertising.

For customer support questions please contact Elloro Customer Support using the information listed on the Contact Us section of our website (www.elloro.life). If you have any questions concerning the Elloro Service or these Terms (including any additional Elloro terms and conditions incorporated herein), please contact Elloro Customer Support.

These Terms will continue to apply to you until terminated by either you or Elloro. We may terminate these Terms (including any additional terms and conditions incorporated herein) or suspend your access to the Elloro Service at any time if we believe you have breached any of these Terms; we may stop providing the Elloro Service or any material component thereof on reasonable notice to you, or as we believe necessary to comply with applicable law. If you or Elloro terminate these Terms, or if Elloro suspends your access to the Elloro Service, you agree that Elloro shall have no liability or responsibility to you, and Elloro will not refund any amounts that you have already paid. You may terminate these Terms at any time, in which case you may not continue to access or to use the Elloro Service.

We will provide the Elloro Service using reasonable care and skill and in accordance with any specification of the Elloro Service provided by Elloro, however the Elloro Service is provided “as is” and “as available” without any warranties of any kind, whether express, implied, or statutory. Further, Elloro and all owners of the Content disclaim any express, implied, and statutory warranties regarding the content, including warranties of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. Neither Elloro nor any owner of Content warrants that the Elloro Service or Content is free of malware or other harmful components.

Elloro makes no representation regarding, nor does it warrant or assume any responsibility for, any third-party applications (or the content thereof), user content, devices or any product or service advertised, promoted or offered by a third party on or through the Elloro Service or any hyperlinked website, and Elloro is not responsible for any transactions between you and any third-party providers of the foregoing. No advice or information whether oral or in writing obtained by you from Elloro shall create any warranty on behalf of Elloro. This section applies to the fullest extent permitted by applicable law. The exclusion and limitations in this section may not apply to you and nothing will affect your statutory rights.

In no event will Elloro, its officers, shareholders, employees, agents, directors, subsidiaries, affiliates, successors, assigns, suppliers, or licensors be liable for (1) any indirect, special, incidental, punitive, exemplary, or consequential damages; (2) any loss of use, data, business, or profits (whether direct or indirect), in all cases arising out of the use of or inability to use the Elloro Service, devices, third-party applications, or third-party application content; or (3) aggregate liability for all claims relating to the Elloro Service, third-party applications, or third-party application content more than the greater of (a) the amounts paid by you to Elloro during the twelve months prior to the first claim; or (b) $50.00. Any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable. For clarification, these terms do not limit Elloro’s liability for fraud, fraudulent misrepresentation, death or personal injury to the extent that applicable law would prohibit such a limitation and for any other liability that, by applicable law, may not be limited or excluded.

You agree to indemnify and hold Elloro harmless from and against any reasonably foreseeable direct losses, damages, and reasonable expenses (including reasonable attorney fees and costs) suffered or incurred by Elloro arising out of or related to: (1) your breach of any of these Terms (including any additional Elloro terms and conditions incorporated herein);  (2) any activity in which you engage on or through the Elloro Service; and (3) your violation of any law or the rights of a third party.

These Terms are governed by and are subject to the exclusive jurisdiction of the courts of England and Wales.

May 2022